Returns & Exchanges

At Sistabag, we want you to love your new accessory, but if it's not a perfect fit, we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Simply follow our streamlined process to initiate your return or exchange and receive a full refund to your original payment method.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original Sistabag dust bag and box, ensuring all tags remain attached and intact.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing